|Function:||legal adviser, Conference of Financial Companies in Poland, Union of Employers|
The upcoming amendments in Polish debt-limitation laws is good news for consumers, including fraudulent ones
The proposed changes in claims-limitation legislation will provide greater protection for debtors. Experts are warning that some fraudulent consumers might take advantage of this, as they would have more tools to avoid repaying overdue debt. These changes might have serious market implications. Most probably, they will affect claims management companies, businesses with overdue claims from clients and consumers themselves, as some financial products will be harder to get and more expensive, experts from the Conference of Financial Companies in Poland argue.
The Civil Code, Civil Procedure Code and Consumer Rights Act amendments put forward by the Ministry of Justice would provide consumers with greater protection against creditors. Sued debtors will enjoy special protection when it comes to time-barred claims.
“This new regulation stipulates that consumer debtors won't have to say anything at court about the limitation of their debts towards businesses. The court will examine the evidence submitted and if it finds the claim to be time-barred, the claim will have to be dismissed. Consequently, under a court judgement, the debtor would have no obligation to pay the amount due. In my opinion, this is the key change,” Mirosława Szakun, legal adviser, Conference of Financial Companies in Poland, told the Newseria Biznes news agency.
Under existing laws, when a creditor files a court claim, a plea of limitation, if any, must be raised by the debtor and if the court finds this plea to be unsubstantiated, the claim may be dismissed. Following the amendment, the court will have to examine whether the claim is time-barred without the debtor having to raise a plea of limitation. In practice, the burden of proof that a claim is not time-barred will be borne by the creditor. This is good news for consumers.
In addition, shorter limitation periods will apply to non-business claims and court-awarded claims. The proposed legislation would reduce these periods from ten to six years.
“The general limitation period will be reduced from ten to six years, among other changes. As an example, let's assume that you borrowed money to your brother. Under existing legislation, if your brother, the debtor, is struggling financially, you can wait up to ten years before taking legal action. Under new legislation, you will have to take legal action before the lapse of six years,” the legal adviser explained.
New laws will also introduce shorter limitation periods for court-settled claims or claims settled through mediation subject to court approval – from ten to six years.
Institutions waiting for their money to be repaid by debtors will bear the brunt of these changes.
“Creditors will be put in a situation where they have duly entered into agreements, say a loan agreement or a debt collection agreement, based on the laws applicable as at the dates of these agreements. Now, the same agreements will be governed by a new legal regime only 30 days after the new regulation is signed into law. This will be a challenge for creditors,” Mirosława Szakun pointed out.
According to studies by the Conference of Financial Companies in Poland and the Collegium of Economic Analysis of the Warsaw School of Economics, more than 14.5 percent of households reported having minor problems with repaying their debt, while nearly 6 percent said they had major issues with debt repayment. About 0.3 percent of households are close to becoming insolvent. According to the expert, while it is not sure whether consumers will benefit in any way from these legislative changes, their legal awareness and litigation activity will probably decrease, and greater debtor protection will encourage fraudulent debtors.
- 2020-01-17: W ciągu pięciu lat w Polsce pojawią się superszybkie lewitujące pociągi. Polacy opracowują pojazdy mogące poruszać się z prędkością 415 km/h po obecnej infrastrukturze
- 2019-12-13: W ciągu 6 lat fundusz PGNiG zainwestuje 100 mln zł w start-upy. Szuka odnoszących sukcesy projektów z Polski i zagranicy
- 2019-11-26: Zapowiada się boom na pojazdy ciężarowe zasilane gazem ziemnym. Mogą one pomóc polskim przewoźnikom utrzymać pozycję lidera w UE
- 2019-09-23: Pracodawcy muszą walczyć o młodych pracowników. Coraz częściej nie stawiają się oni na umówione rozmowy rekrutacyjne
- 2019-09-11: Aleksander Baron: To jest pierwsza edycja „The Voice of Poland”, gdzie panel trenerski złożony jest z artystów jednego pokolenia. To będzie czuć w programie
- 2019-09-13: Margaret: Jako jurorka jestem bardzo wyrozumiała. Nam też często nie wychodzi i nie jest to koniec świata
- 2019-10-01: Kamil Bednarek: Zwycięstwo w programie wcale nie oferuje wiecznej kariery. Mnie się udało dzięki wiernym fanom
- 2019-09-26: Michał Szpak: Raczej jestem sędzią sprawiedliwym. Ta edycja była dla mnie najbardziej emocjonalna, bo było oko za oko
- 2019-11-05: Kompetencje przyszłości to nie tylko umiejętności cyfrowe. Aby przygotować się do pracy w nowo tworzonych zawodach, potrzebna jest kreatywność
- 2019-07-25: Blisko 4,3 mln osób w Polsce żegluje. Wraz ze wzrostem popularności tego sportu rośnie też prestiż organizowanych regat
Polish consumers are more satisfied than Americans, with the customer satisfaction level being close to 80 percent
For six years the customer satisfaction index in Poland has grown by over 17 percentage points to nearly 78 percent, and it currently exceeds the customer satisfaction levels recorded in the USA and the United Kingdom. Service quality and its growing significance among businesses have had a tremendous impact on customer satisfaction. For the eleventh time the Customer Service Quality Star titles have been awarded to entrepreneurs recording the best results in this field.